کاربرد BPMS در سازمانها - عنوان

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In today's world, organizations are evaluated based on their ability to swiftly identify customer needs and expectations, giving top priority to fulfilling requests, and providing fast, accurate, and high-quality services, even in the face of changes, all while ensuring peak performance. Consequently, companies are continually seeking out novel and innovative solutions to accomplish these objectives.

Thanks to IT solutions, the utilization of systematic methods for defining, managing, analyzing, and optimizing business activities has proven to be highly effective. Business process management embodies a systematic approach, enabling organizations to design and implement workflows more efficiently, consistently, coherently, and flexibly with the aid of BPM tools

Business process management has played a pivotal role in enhancing efficiency and promoting innovation within financial companies. This approach can yield a plethora of advantages for an organization. It has the potential to enhance employee performance, expedite processes, improve collaboration with colleagues, streamline inventory management, expand product capabilities, eliminate operational obstacles, offer innovative problem-solving, elevate customer service standards, and lead to cost savings.

One of the most current solutions to address the continuously evolving needs of organizations is a business process management system. Presented below are some of our solutions based on the process management system designed to enhance business processes in various organizations.

Examples of BPMS application in public and private organizations

Government; Profit management
Government; Profit management

The electronic procurement solution based on business process management is the core of the new organizational business system. This solution helps in better management of the procurement needed for the procurement cycle, creating efficiency and integrated one-step procurement for procurement teams. more

insurance; Business Development
insurance; Business Development

When we receive a request from a new customer, the business process management system ensures that this request contains valid information and automatically completes the work related to this item, so that an invoice can be prepared for the new account. more

Government; Follow up correspondence
Government; Follow up correspondence

Correspondences are entered and received in a web-based business process management system. The process of creating a response starts automatically. The solution provides a central, searchable source for all correspondence, and responses are mapped in such a way that respondents can refer back to the content. more

produce; Request access to facilities
produce; Request access to facilities

A unit or project manager submits a request for security permission in the system, this request includes a type of access needed to the facilities. Then these requests are followed up by the authorized persons if there is a need to approve (or reject) the certificate of support and to ensure the security of the final approval. more

management of government projects; project management
management of government projects; project management

The request management process is secured with a limited time of 15 minutes for system users. Relevant personal information is entered by all users. Our work process has been used so that users can share their tasks with users of other systems in a specific way with a deadline and more

service providers; Information Technology Help Desk
service providers; Information Technology Help Desk

The business process management system directs employees through the "IT Help and Alert" process to registered files that are categorized based on their priority level and provides clear visibility through automatic alerts. more

financial services; Providing loans
financial services; Providing loans

When a customer requests a loan, all data is collected through the business process management system. Then, this system sends the creation of the loan file request to the customer service unit. more

financial services; Marketing service request
financial services; Marketing service request

A digital library of assets has been used as a central source for all documents related to this process. The work flow of the integrated process starts with the entry of a request from the customer, the system accepts the request, creates folders in the digital library and performs a task. more

service providers; Service procurement
service providers; Service procurement

The business process management system provides a completely web-based and secure solution, with real-time analytics and automatic alerts on the progress of the proposal process (tender or auction), issues, errors or questions of the bidder. more

Telecommunications; Price catalog
Telecommunications; Price catalog

In the automatic product price catalog, multiple layers of information have been used for product record information. Product pricing data, product shipping data, and any updates to this information are electronically placed in drop-down lists, stored in the server database, and more

financial services; Risk management
financial services; Risk management

With a system based on business process management, role-based proposal approval management is implemented to comply with banking practices and perform automatic routing for credit employees. In addition to the database, risk management data and acceptance data without the need for manual calculation more

health and hyginie; Risk estimation and management
health and hyginie; Risk estimation and management

Internal audit teams initially put financial data in the control framework of specific industries. Then the financial processes should be documented with tasks that are sent monthly, quarterly or annually. After that, the internal audit teams used the control tests and the results more

financial services; Funding
financial services; Funding

Paper communications entered by customers (loan applications, guidance notes, instructions for changing the allocation of money between budgets, etc.) are controlled using the data acquisition software, which works in an integrated manner in the business process management environment. more

financial services; Management of outstanding debts
financial services; Management of outstanding debts

Daily reports and required information about all delinquent accounts are sent to the delinquent management system. This information is used to create new outstanding debt files, which include a schedule and a list of daily tasks. more

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