کاربرد در فروش؛ کاتالوگ قیمت

کسب و کار

Business process management for telecommunications sales services; Price catalog

مشکل

A business process management solution is needed to automate processes related to product price catalogs manually . These processes include recording changes in pricing data, managing subsidy agreements with manufacturers, and updating product shipments on a monthly basis. These updates are portable, inadequate and error prone.

ذی‌نفعان

Electronic customer service department, reporting units and financial operations, product pricing managers.

راهکار مبتنی بر BPMS

In the automatic product price catalog, multiple layers of information are used for product history information. Product pricing data, product shipping data, and any updates to this information are placed electronically in drop-down lists, stored in server databases, and executed through server interfaces. The product shipping update process begins on a monthly basis, during which a member of the logistics team in the customer service department enters the product shipping information received from each manufacturer. The system then validates the data against any subsidy agreements and calculates the subsidy. A finance member has access to the product price catalog for cross-referencing for shipping charges. System to receive reports Waiting for the product to be shipped from the manufacturer and proving its validity, then sending a notice announcing that the data is available to the Financial Operations Group.

مزایا

The business process management system uses a single, automated system and electronic database to reduce errors in product reporting . The system also increases the efficiency of the product price catalog, provides system reporting automatically and flexibly , and reduces the time employees spend on the process.