عنوان بندی شناخت فرآيند

Process recognition method

Business process management, because its focus is on the business process, can work with a variety of process-oriented management techniques, such as total quality management and business process reengineering.

متدولوژی شناسایی فرآیند

The seven-step method below Process Identification , it is suggested:

  • preparation of birth certificate process; A simple sample ID process is shown below. Other cases, including the field Process, process group, sub-process name and code, and resources can also be included in the process ID.
  • Identify the major activities used (at least 5-6 major processes from the supplier of inputs to the manufacturer outputs)
  • Determining more detailed activities and connecting between major activities
  • Draw the flowchart of the process using the above table
  • Reviewing and reviewing the process and determining corrections if necessary
  • Modify the process through the tables mentioned above and redraw the process diagram
  • Final approval by the manager or head of the relevant unit

(Note that minor activities should not be so small that the main activities are lost!)

Process identification

To better specify the more detailed activities, it can be useful to answer the following questions:

A) The purpose of the process implementation
  • What is actually being done?
  • Why is this activity necessary?
  • What else is possible or should be done?
B) Place of execution of the process
  • Where is it done?
  • Why is it done there?
  • Where else is it possible or should it be done?
C) Order of process execution
  • When will it be done?
  • Why is it done at a certain time?
* This question is to determine the time of the desired step; In many cases, it has been seen that by changing the time and when performing a step of the work, it has been helped to speed up the work and improve it.
  • When else can it be done?
  • Why is it done this way?
D) Employees involved in the process
  • Who does it?
  • Why is it done by him?
  • Who else might or should do it?
E) Process implementation methods
  • How is it done?
  • Why is it done this way?
  • Is it possible or should it be done in another way?

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