Business process management is a set of processes that help organizations improve their business performance. In fact, this set of processes optimizes the efficiency and effectiveness of any organization by automating the business process of that organization They are building. Identifying business processes is relatively simple. But specifying the different parts of the business and finding the owners of the processes, It is difficult. Business Process Management In addition to managing business processes in the organization, real-time integration Manages processes with suppliers, business partners and customers.

 

Basically, according to the trend of changes in business environments, the focus of business ecosystems can be divided as follows made:

The biggest business challenge is changing the market and customers, the emergence of new competitors and changing the business rules of organizations. As a result, over time, the need for a method and system to define, manage, analyze and optimize business activities became. In the past, it was customary that for each of these processes, separate systems were prepared within the scope of that process, which Island systems were famous. Over time, the basic problems of this type of attitude emerged, one of the biggest of which was that because each of the systems was prepared for a specific process, it was difficult or even impossible to connect the systems to each other, and on the other hand, as the design of the systems In the case of a part of the organization and not the whole of it, these systems did not meet the overall goals of the organization in an optimal way. In this way, the idea of integrated organizational systems was born. In this view for the organization of a system consisting of a number An independent, but interconnected subsystem was designed that solved the mentioned problems. However, a fundamental problem that still It also stood out, there was a large amount of work to design and implement these systems. In this way, business process management was proposed; The set of processes that have many patterns required by organizations, It provided an integrated method for defining, implementing and managing the business processes of organizations and using methods and Its own tools minimize the workload of developing information solutions for organizations. In terms of defining business process management and its concept, there are differences between different companies and experts in this field. But what is generally common among these opinions is that: business process management is an integrated and systematic method for It is the design, implementation and monitoring of business processes that may involve people or software in the organization. to be