causes of its origin Knowledge Management
1- Industrial business model transformation that the capitals of an organization were basically tangible and national capitals (production facilities, machine, land, etc.) towards organizations whose main assets are intangible and with knowledge, expertise, ability and management It is tied to the creativity of their employees.
2- Extraordinary increase in the volume of information , its electronic storage And Increasing access to information Generally The value of knowledge added Is; Because it is only through knowledge that this information acquires value, knowledge also acquires high value. because to Action is closer. Information does not create decisions by itself, but it is the transformation of information into human-based knowledge that It leads to decision and therefore action.
3- Changing the population age pyramid and demographic characteristics which is only mentioned in few sources. Many organizations They have found that a large amount of their important knowledge is on the verge of retirement. There is a growing awareness that if size If appropriate action is not taken, most of this vital knowledge and expertise will simply leave the organization.
4- More specialized activities It is also possible Danger of losing organizational knowledge and expertise through the transfer or dismissal of employees to have with At the beginning of the order to Knowledge Management It was only looked at from the technology side and it was considered a technology. but to Gradually, organizations realized that something beyond information management is needed to truly utilize the skills of employees. Humans versus the technological and electronic dimension, at the center of development, implementation and success Knowledge Management are placed and the same factor A person of distinction Knowledge Management It is similar to information management.

Strategies Knowledge Management :
For the efficiency of its subsystems, macro management must have the nature, principles and dimensions Knowledge Management to know Strategies that nature and reflects the different abilities of managers, including:
1- Knowledge strategy as a business strategy, which is a comprehensive and organizational method for Knowledge Management is, which is more like a The product is considered.
2- Intellectual capital management strategy that emphasizes the use and promotion of capital that already exists in the organization.
3- Responsibility strategy for individual knowledge capital that supports employees and encourages them to improve their skills and knowledge develop and share their knowledge with each other.
4- Knowledge creation strategy that emphasizes innovation and creation of new knowledge through research and development units.
5- Knowledge transfer strategy, which has been considered as the best activity in improving the quality of affairs and efficiency of the organization.
6- Customer-centered knowledge strategy, which is used with the aim of understanding clients and their needs in order to meet their needs accurately to be